Front Desk Hours of Operation: 

Monday: 9:00-6:00

Tuesday: 9:00-6:00

Wednesday: 9:00-6:00

Thursday: 9:00-6:00

Friday: 12:00-3:00

Individual Therapist Hours May Vary

Reception Desk – 208-385-0888 ex 100

Tim Furness – 208-385-0888 ex 101

Susan Reuling Furness – 208-385-0888 ex 102

Lorn Adkins – 208-385-0888 ex 103

Suzette Lamb – 208-385-0888 ex 104

Cheryle Jones Andrews – 208-385-0888 ex 105

Shirley O’Neil – 208-385-0888 ex 106

Fax – 208-385-0024



If you are a new client looking to set up an appointment, please call the front office at (208) 385-0888. The front desk can answer any general questions you may have, and will then transfer you to your therapist’s confidential voicemail, where you will leave your name, contact information, and any other information you think will be helpful. Your therapist will make every effort to return your call in a timely manner. He or she will talk with you briefly about your concerns to be sure he/she feels like the right therapist for you.  Afterwards, you’ll be transferred to the front desk to choose a convenient time to meet.  Appointments are usually available within a couple of days to a couple of weeks, depending on which therapist you are meeting with and how much flexibility you have in your schedule.  Please note that email is never a secure form of communication.  To protect your confidentiality, the professionals at Jefferson Street Counseling & Consulting prefer you contact them by telephone where you can leave a confidential voice mail message at your therapists’ extension


Address: 1517 West Jefferson St | Boise, ID 83702

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 Non Emergency Contact Information 

 Idaho Bureau of Occupational Licenses

(208) 334-3233

700 West State Street

Boise ID 83702


American Counseling Association

(800) 347-6647

5999 Stevenson Ave.

Alexandria, VA 22304


American Mental Health Counselors Association

(800) 326-2642

801 N. Fairfax Street, Suite 304

Alexandria, VA 22314


Idaho Counseling Association

(208) 523-2344

2184 Channing Way
PMB #438
Idaho Falls, ID 83404


American Association for Marriage and Family Therapy

(703) 838-9808

112 South Alfred Street

Alexandria, VA 22314-3061